Who We Are
As a boutique business technology solutions firm, IBS provides an intensely customer-focused experience centered on helping our clients keep their systems current and create competitive advantage. We offer mission-critical IT products and services in three key areas:
The IBS team understands that quality service is vital to fostering lasting partnerships, and that effective support depends on knowledge, problem solving skills and communication. From the initial stages of implementation to the ongoing support of long-term customers, IBS is committed to addressing every need in a timely, professional manner. Our customer care strategy centers on ensuring minimum downtime and maximum performance.
Totowa, New Jersey 07512
Our History and Future
When IBS launched operations in 1979, the use of computers in small to mid-size company operations was virtually nonexistent. Nearly four decades later, technology has transformed the way the business world operates. Throughout this revolution, we consistently have remained a recognized New York/New Jersey regional leader in providing unique and best-of-breed IT services and solutions.
We established our Managed IT Services department in 1999, in response to demand within our initial client base of IBS property management/accounting system users. Today, we assist a diversified customer base in industries such as real estate, law, accounting, logistics, office and home furnishings, and many others.
In 2014, IBS became an employee-controlled organization, acknowledging the commitment of our team members and strengthening their stake in the company’s success and future. IBS always has been known for its outstanding client service and support. As we began this new chapter we looked with fresh eyes at ways we could address our valued customers’ current and future needs.
To that end, in 2015 IBS partnered with Acumatica, a leading provider of cloud-based enterprise resource planning software. Together we redeployed the principal functions of the IBS legacy system on the Acumatica platform. The result is a property management/accounting solution that serves as a single source for capturing and processing real estate enterprise data, and supports multi-cloud functionality through seamless integrations with best-in-class applications across a range of real estate services categories. In short, Imperium has opened an attractive upgrade path for our current property management customers, and a technologically advanced solution for new clients.
As we move ahead to a bright future, IBS looks forward to continuing our long-term partnerships and fostering new relationships built on the integrity of our products, the intensity of our support and the quality of our team.