IBS Support Services

lBS users have achieved success by consistently evolving their business practices. The flexibility and potential to customize the lBS system contributes to their progress. In turn, these companies help guide and support lBS future.

ONGOING DEVELOPMENT

Through an ongoing program of research, system development and intensive support lBS establishes true 'partnerships" with clients. All new development is based on the dynamics of the real estate industry and users' changing requirements, including periodic distribution of new releases, upgrades and modifications.

EXPERTISE AND INTENSITY

Many long-term relationships result from the integrity of the company's products — a testament to the quality of the lBS team. This consists of research and development computer scientists, trainers, technicians, sales consultants and administrative personnel. Through their efforts, lBS has been recognized for the quality and intensity of its client relationships and support to users.

INDIVIDUALIZED SUPPORT

Each lBS client has its own Consultant Team that includes members of the training, support, network engineering, programming and sales departments. This group reviews open issues, provides responsive ongoing communication, and visits users on-site.

INDEPENDENT USERS GROUP

An independently formed Users Group enhances the team approach, providing opportunities to meet and share ideas about the system use and meat estate management in general.

TRULY TURNKEY SOLUTIONS

From the initial stages of implementation for new clients to the ongoing support of long-term users, IBS is committed to addressing every need in a timely, professional manner. Beyond technology relating to the IBS system itself, the company's professionals are available to assist users with any and all enterprise requirements. Among them, IBS offers complete network design and consulting as a Microsoft Certified Solution Provider (MCSP).