Managed IT Services

Services and Support

Initial Design and Engineering

  • Custom hardware and software selection
  • Server(s) and associated operating systems deployment
  • Establishment of network resources such as shared files, printers, firewalls, broadband connections, corporate applications, etc.
  • Oversight of Internet Service Provider (ISP) integration into client environment
  • Data and email migration to new system hardware
  • Creation of fault-tolerant data storage and automated backups
  • Establishment of remote access for multiple office sites and/or home users via secure encrypted Virtual Private Network (VPN) or Secure Socket Layer (SSL) Web Access
  • Wire management, clean up and organization

Ongoing Services

  • Full network site inspection and detailed reporting
  • Redundant data storage and backup planning
  • Email and collaboration system improvements
  • Centralized spam and virus protection
  • Content filtering and Internet usage monitoring
  • Remote office connectivity
  • Security planning, both internal and external
  • Disaster recovery planning
  • System supportability analysis and planning

Support Services

  • Maintenance via remote or onsite access
  • Evaluations and upgrade recommendations
  • Network and system administration
  • Problem troubleshooting and repair
  • Attention to keep network components optimized and running
  • Periodic high-level IT consultation visits
  • Network health reports
  • Server inspection and optimization
  • Workstation inspection and optimization
  • Deployment of patches and security updates to workstations and servers
  • Assistance with managing warranty repairs