“Since we initially engaged IBS as our IT firm almost 20 years ago, the single biggest benefit has been their commitment to service and consistently working with us to understand our business and needs. The quality of service and communication from IBS personnel distinguishes them other IT firms. I would recommend IBS as an IT firm over others due to their commitment to excellence while balancing proposals that are not more than necessary. They always get the job done.”Michael Donahue
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Our Commitment to Customer Care
The IBS team understands that quality service is vital to fostering lasting partnerships, and that effective support depends on knowledge, problem solving skills and communication. From the initial stages of implementation to the ongoing support of long-term customers, IBS is committed to addressing every need in a timely, professional manner. Our customer care strategy centers on ensuring minimum downtime and maximum performance.
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